Dad’s £173,000 dream home turns into a ‘living nightmare’ after massive flood


A dad is calling for his money back after he had to move his family out of a new home following a major flood.

Andrew Banks has seen his sparkling new property on Mulberry Park Estate, Kirkby become a ‘living nightmare’ at the hands of a succession of technical difficulties in the bathroom and a kitchen flood.

The 46-year-old was then forced to move into a hotel when dust generated by repair work became a potential health hazard, Liverpool Echo reported.

He was particularly concerned for his health having suffered a cardiac arrest several years ago.

Andrew Banks said his home has turned into a 'living nightmare'
Andrew Banks said his home has turned into a ‘living nightmare’

The factory manager said that he paid around £173,000 earlier this year for the three bedroom house on the new build estate.

The home became flooded when Mr Banks’ kitchen water meter blew-off in July.

He said: “At first we had a succession of issues and faults with the bathroom.

The 46-year-old's kitchen flooded
The 46-year-old’s kitchen flooded

“But the big one was the flood in July. The problem was under the kitchen sink.

“The ground floor of the house was left four inches under water. We were flooded out.

“The plumber came out said there was a problem with the water meter under the sink.”

He now wants to be refunded for the home
He now wants to be refunded for the home

A spokesperson for Builders McDermott Developments Ltd said they talked him though how to shut the water off and then sent a plumber out, who ‘resolved’ the issue in hours.

They said Mr Banks’ insurance company was dealing with the damage and had arranged for him to move into a hotel.

Andrew then became concerned for his health when work began to fix the flood damage.

The repair work left him concerned for his health
The repair work left him concerned for his health

He said: “We had to pull the floor up to repair the damage, which created a lot of dust.

“This was exacerbated by blowers brought into to help dry the damp.

“I am a stroke victim and I was worried about my breathing.

“We moved into a hotel and the insurance company picked up the bill.

Mr Banks was moved into a hotel while work was carried out
Mr Banks was moved into a hotel while work was carried out

“This whole ordeal has been so stressful. I think I just want my money back now. “

Mr Banks said that he was now seeking legal advice.

The spokesman for McDermott Developments added: “We are not aware of any technical problem in the bathroom but our site team have arranged to meet Mr Banks as he has reported an issue with his timber back gate so they will discuss the matter directly with Mr Banks during that meeting.”

On the website for Mulberry Park it describes offering a “superb three and four bedroom homes providing something for all lifestyles, whatever your needs.”





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